Making you happy is of the utmost importance at
ba3D software. We guarentee we will reply to all support issues with
24 hours, even on weekend and holidays. Here is a list of the most common
troubles our users encounter to get you back on your feet even faster
while you're waiting for our reply.
Solutions to Common Problems
- Trouble Starting or Graphical Anomalies:
- Make sure you have DirectX
7 or greater installed on your system, and that your system meets
all minimum requirements. Try running with the 'Stripped Nekked' graphics
settings under 'Change Configuration' on the opening screen. You may
need to update your video card drivers, which should be available
at the manufacturers homepage.
- Sluggish Controls:
- Performance setting are set too high for your
system. Change these with the 'Change Configuration' option on the
- Orbs makes you seasick!
- Try running with the standard graphics settings
under 'Change Configuration' on the opening screen. These setting
drastically reduce the flashing and moving lights, and other special
effects and should elimate any troubles of this sort.
Feel free to use the form below or
email ba3D with any feedback, questions,
comments, or troubles you may have. Our email address is firstname.lastname@example.org